Authentication Rules
and
"NOTIFICATION OF DEBIT" SERVICE
According to the rules required by NACHA ( the National Automated Clearing House Association), all payments initiated to bank accounts through the ACH (banking) network, where the Consumer's checking account information is obtained from a telephone call, the customer's request must be recorded or they must be provided with notification of the debit via U.S. Mail .
For Catalog and Telemarketing Merchants who obtain their customer's payment information from the telephone, we offer a service through which we will mail a Letter of Confirmation to the consumer, based on the name and address information provided in our transaction log.
Additionally, we can collect from the customer, any fees which may normally
be charged the Merchant, for such services.